Dubai Civil Defence Certificates Award Ceremony

Dubai civil Defense top management has decided to implement quality management, health, occupational safety, and environment management systems to ensure its rendered services are of high quality, taking into consideration various staff categories needs and requirements.

Dubai Civil Defense Department anticipates a new era of modernization under the wise vision of H.H.Sheikh Mohammed Bin Rashid Al Maktoum, vice president, prime minister and ruler of Dubai and the kind support of H.H. Sheikh Saif Bin Zayed Al Nahyian, deputy prime minister and minister of interior, and the direct follow- up of Major General Rashid Al Matrooshi, Department's DG.

Major General Al matrooshi, Director General stated; We are convinced that achieving the highest levels of customer service will become a reality only through a commitment to quality and excellence, and we were able through the application of the requirements of the quality system, environment, health and occupational safety in our department to spread the concept of excellence in all functional levels.

Afaf Jasim, Director of Strategy and Corporate Performance Department said; application of three ISO standards  is a collective effort being performed by all the staffs in various departments who have effectively applied them. Now we have highly qualified and trained elements with good experiences who can do the work as per customers’ needs.

The certificates were handed over by Theuns Kotze – Regional Managing Director to Major General Al Matrooshi, Director General Dubai Civil Defense during the televised ceremony.

“Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction.

A quality management system gives you the framework you need to monitor and improve performance in any area of the organization.

Many organizations are implementing an Occupational Health and Safety Management System (OHSAS) as part of their risk management strategy to address changing legislation and protect their workforce.

ISO 14001 is an internationally accepted standard that sets out how you can go about putting in place an effective Environmental Management System (EMS). The standard is designed to address the delicate balance between maintaining profitability and reducing environmental impact; with the commitment of your entire organization, it can enable you to achieve both objectives.”

We congratulate Dubai Civil Defence on its achievement and look forward to a great relationship with them for many years to come” Omar Rashid – Sales & Marketing Manager MEA”

Picture above: In the media spotlight BSI’s Theuns Kotze and General Al Matrooshi